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Working in a hyper-critical sector: How do we stay motivated?
Friday, September 12, 2025
Here’s another question we received from our free resource on answering your biggest people problems:
“How do we keep team members fully engaged and motivated to do more with less—especially in a hyper-critical sector where everything we do or don’t do is judged by the public?”
We use the term Burnout Burger—a simple but powerful framework—to describe that the individual is squeezed between the organizational and cultural layers:
This is a very real challenge for leaders in sectors like healthcare, education, and government, where scrutiny is high, resources are limited, and burnout is rising.
In this first segment, we focus on the pressure of constant public judgment, using healthcare as a case example. While the system expects more from fewer people, what’s often missing is an honest discussion about how to share responsibility in a way that’s sustainable.
The video below explores a shift in mindset: how involving patients more actively in their own care isn’t just empowering, it’s essential to solving the healthcare system’s human resource crisis.
Want to learn more about leading through complexity in high-stakes, high-scrutiny environments?
Explore our comprehensive 12-month training program, which includes live Q and A with experts and on-demand resources for the toughest people problems faced by leaders.
Meet Dr. Dayna, Ph.D.
Dr. Dayna Lee-Baggley is a Registered Psychologist with two decades of professional experience in clinical psychology, health psychology, and organizational psychology. She has extensive applied experience and research knowledge on burnout, psychological safety in the workplace, behaviour and organizational change, and wellness leadership. She is an internationally recognized expert in human behavior. She conducts innovative research at Dalhousie and Saint Mary’s University, with a distinguished track record of 55 peer-reviewed publications and over 140 scholarly presentations. She is the author of "Healthy Habits Suck: How to get off the couch and live a healthy life even if you don’t want to"
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